Samsung Electronics Bangladesh, a global leader in consumer electronics and the most trusted brand, has carried out a campaign to ensure health hygiene for its customers. Initiated before Eid, through this recently ended campaign, Samsung Bangladesh has cleaned customer’s refrigerators to help them with the hardship during coronavirus pandemic.
The campaign was aimed to inspire the practices of cleaning refrigerators regularly pertinent to the hygiene care efforts among the customers across the country. As part of the campaign, Samsung’s expert service team, equipped with advanced tools, has provided a professional check and cleaning services for free over 300 customers around the country.
The assistance has been provided to the customers who purchased and are using Samsung refrigerator seven without a warranty period, includes overall status check and consulting, voltage check for power stability, outside temperature check, and settings, water tray cleaning, guidance on ‘how to get better performance.’To get the service, eager customers registered them through Samsung call center appointments.
Regarding this campaign, one of the customers,Md Rakibul Isalm, commented, “My refrigerator was out of warranty, but Samsung’s initiative relieved me during this pandemic. I am very much happy with the cleaning service. The dedication from the engineers has increased my trust in the brand, and now I am looking forward to buying more products from Samsung.”
On this occasion, Seungwon Youn, Country Manager, Samsung Bangladesh, said, “We rise to the occasions as a part of our responsibility as we believe in making our customers’ lives more convenient in any circumstances. The importance of staying clean and healthy is never felt more significant than the present time. Hence, we launched this campaign so that our valuable customers can stay worry free during this time.”
This campaign was launched, followed by Samsung’s previous initiative of cleaning services to extend the lifespan of refrigerators by helping customers to maintain proper hygiene.