23 C
Dhaka
Tuesday, December 6, 2022

Samsung resumes 24/7 Call Center Service

In the wake of coronavirus outbreak, considering the health and safety of its employees, Samsung Bangladesh had altered its call center timing from 24/7 to 15 hours from March 26, 2020, to June 30, 2020.

However, now the Samsung service team is ready again to serve the customers 24/7 by maintaining a proper standard of safety following the guidelines of the government.

Samsung Bangladesh has been the industry’s first organization to introduce a 24/7 call center in the nation in February 2020. Regarding this, Seungwon Youn, Country Manager, Samsung Bangladesh, said, “During the crisis, we are trying to endeavor to entertain the day by day increasing enquiries about Samsung products & services for the needs of our customers, employees, and partners.

We believe that customer satisfaction plays a vital role, and to increase their convenience, we are pleased to restart the 24/7 call center service again while maintaining safety standards for our employees.”

Customers from all Bangladesh can easily reach Samsung helpline by simply dialing to 08000 300 300 (Toll-free) at any time for service and product information.

Related Articles

CLOUD COMPUTING SECURITY

Cloud Computing Security Issues, Threats and Controls

0
Cloud Computing and service models  The official NIST definition (NIST 800-145) of cloud computing says, “Cloud Computing is a model for enabling ubiquitous, convenient, on-demand...
API and Open Banking

API and Open Banking: Way for New Service Innovation for Banks and FinTech Companies

0
The people who gathered at a hall room of a city hotel in last month had one thing in common—they all are working in...
Samsung Side-by-Side Refrigerators

Enjoy ‘SpaceMax’ with Samsung Side-by-Side Refrigerators

0
While going for a long holiday, a common worry remains to be the leftover food at home. Leaving behind an empty refrigerator is not...
ISO 2001

ISO 27002: 2022 Implementation vs Reality

0
After almost a decade, ISO27001: 2013 is going to publish its new iteration of ISO27001:2022 in second (2nd) Quarter this year1. But prior to...
Deepfakes: The Synthetic Media I want to believe

Deepfakes: The Synthetic Media I want to believe

0
What Are Deepfakes? A deepfake is a sort of "synthetic media," which refers to material (such as images, audio, and video) that has been modified...
The power of API platforms

The power of API platforms brings the open banking promise into sharper focus

0
Open banking is a global phenomenon whose merits are felt in virtually every time zone, including those in the Asia-Pacific region. In contrast to...