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Wednesday, April 17, 2024


Humayun Ahmed Ashik

Whenever it comes to any product, quality is the first and foremost we seek in it. A software product is also no different. The interest, usage and loyalty of a customer relies greatly on the user-friendliness of the user interface, intuitiveness, comfort, ease of navigation, in a word, the quality of the application. When a software product is conceptualized, designed, developed, and rolled out in the market, quality is an integral part of consideration as well as the effort by the service provider. This sparks the necessity and significance of Quality Assurance. It is one of the best recognized methods and frameworks to minimize the uncertainties and maximize the endurance of the software lifecycle. If it is done well, it ensures less rework, less variation in design, better performance, timely delivery, and cost savings. On the flip side, lack of quality is quite difficult to manage, the likelihood of a delayed, lower-quality product increases, and eventually it hurts the goodwill of the service provider.

In any engineering organization, a Quality Assurance team adds a unique perspective and plays a vital role in the Software Development Life Cycle (SDLC) by combining aspects like addressing any concern regarding incomplete or missing requirement in the early stage of a project, identifying any issue in the API stage of an application through API testing, performing integration tests to ensure that the micro-service components interchange data among them properly as well as system tests to ensure that a feature works as expected within the defined scope. After an issue is identified, the Quality Assurance team registers those on the issue tracking system, mutually discusses with the development team about fixes and tests those before the release is shipped to the production environment.

To debunk the common misconception, the Quality Assurance team not only tests a product before it is launched in the market, but also encompasses the practice of monitoring the overall software engineering frameworks and methods used in a project to ensure that the proper quality of the software is achieved. So, the stake is much higher here. They focus on the software development processes, including requirement analysis, system design, coding, code reviews, source code control, software configuration management, integration, various testing, and release management. In doing so, the Quality Assurance team helps the company reduce overall cost and create a reputable mark.

Kona Software Lab Limited, the Bangladesh office of the South Korean payment and security industry pioneer Kona I Co. Ltd., is working in Bangladesh since 2012. Being one of the top four smartcard providers in the world, it is the only company that is operating its own-developed payment platform as a B2C service in South Korea. The platform was conceptualized and developed by Kona Software Lab Limited. The company has a strong presence in Bangladesh, boasting a remarkable pool of skilled workforce, as well as the access and aptitude to bring in the state-of-the-art technologies that are far ahead of time in terms of Bangladesh FinTech industry. The company has already rolled out its payment platform for some of the top-tier banks and financial institutions in Bangladesh and abroad. It puts utmost priority on quality over anything else and is determined to deliver the best quality software products to its clients across markets.

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